The blog

Read between
the mentions.

Frameworks, teardowns, templates, and field notes — everything we've learned about turning social data into insight, written down so you don't have to learn it the hard way.

Trend Detection
Methodology

Spotting a Trend Before It Trends

A repeatable system for catching emerging signals while they're still weak.

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Research
Methodology

Sampling Social Data Without Lying to Yourself

Bias, volume, and the traps that quietly wreck your conclusions.

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Storytelling
Storytelling

Data Stories That Survive the Boardroom

Turning a wall of mentions into one slide nobody forgets.

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Query Craft
Tooling

The Boolean Cookbook: 12 Query Patterns to Steal

Copy-paste-ready patterns for brand, campaign, and crisis monitoring.

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Teardown
Tooling

What "Sentiment Accuracy" Actually Means in a Demo

The benchmark questions that separate marketing claims from reality.

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Crisis
Strategy

The First 48: A Crisis Listening Playbook

Alert thresholds, war-room cadence, and what to report hour by hour.

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Influence
Strategy

Share of Voice Is Dead. Long Live Share of Meaning.

Why counting mentions misleads, and what to measure instead.

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Reporting
Storytelling

Nobody Reads Your 40-Slide Report

The insight brief format that gets opened, read, and acted on.

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Ethics
Ethics

Public Doesn't Mean Fair Game

A practical ethics checklist for research on public social data.

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